BaytiHealth App – Privacy Policy
This Privacy Policy governs the BaytiHealth App and all content, services, and features available through the app (collectively, the “Services”). BaytiHealth (“we”, “our”, or “us”) operates and owns the BaytiHealth App.
This Policy describes how we collect, use, share, and secure the personal information you provide. It also explains your rights and choices regarding your personal data.
Our Privacy Principles
Your privacy is critically important to us. At BaytiHealth, we follow these fundamental principles:
- We only collect personal information when truly necessary to deliver our services.
- We do not sell or share your personal information with third parties except as required by law or to deliver services.
- We store personal information only as long as needed to operate our services or comply with legal requirements.
- We give you clear control over your data—what is visible, kept private, or deleted.
Passive Collection of Information
Like most digital platforms, we automatically collect certain information to improve our services. This may include:
- IP address
- Browser type
- Device type
- Internet Service Provider (ISP)
- Referring/exit pages
- Viewed pages/files (e.g., HTML, graphics)
- Date/time stamps
- Clickstream behavior
This information helps us understand usage trends and enhance your experience.
Personal Information We Collect
Some interactions with BaytiHealth may require personal details such as:
- Name
- Mobile number
- Email address
- Age or date of birth
- Medical information (e.g., symptoms, pre-existing conditions, health questionnaires)
- Feedback or survey responses
We do not collect or store payment or credit card information, as BaytiHealth does not handle financial transactions directly.
You may refuse to supply personal information, but this may limit your access to certain features or services.
Use of Contact Information
If you provide us with contact details of others (e.g., emergency contacts), we will use that information only for the specific reason it was shared.
If you believe your information was shared without your consent and would like it removed, please contact us at info@baytihealth.com.
Aggregated Data
We may collect non-personal, aggregated data (e.g., app usage statistics or user trends) to improve the app’s features. This data does not identify individual users.
Data Retention
We retain your personal data:
- As long as your account is active
- As necessary to provide services
- To comply with legal obligations
- To maintain accurate records, resolve disputes, and enforce our agreements
If you wish to delete your account or request removal of your personal data, please contact us at info@baytihealth.com.
Access, Correction, and Deletion of Data
You have the right to:
- Know what personal information we hold
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information
To exercise these rights, please email info@baytihealth.com. We will respond within a reasonable timeframe.
Tracking Technologies and Cookies
BaytiHealth and our technology partners use cookies or similar technologies to:
- Analyze usage patterns
- Manage app sessions
- Improve the app experience
You may control cookie preferences in your browser settings. Disabling cookies may affect some app functionality.
Analytics
We use analytics tools to understand how users interact with our app, helping us optimize performance and usability. These tools may collect anonymized data such as screen taps, navigation flows, or crash logs.
Security
We follow industry-standard measures to protect your personal data both during transmission and once received. If you have questions or concerns about data security, contact info@baytihealth.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If significant changes are made, we will notify you through email or app notification before they take effect. Please check this page periodically to stay informed.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Phone: 800 9955